Mediation is a structured process whereby an impartial party facilitates communication between those in dispute. The main purpose of mediation is for the participants to understand each other better and come up with mutually acceptable solutions that will improve the working relationship in the future.
Rowan offers mediation in Perth which can be carried out from our premises, in-house at your organisation, or online. Please contact us to find out more or arrange an appointment.
Mediation is appropriate at the early stages of a dispute, to prevent conflicts escalating into a formal grievance, disciplinary, or tribunal. Equally though, it can be entered into after a formal grievance or disciplinary, when colleagues need to find a new way to work.
Mediation is most likely to resolve a conflict when the parties:
The 2008 Employment Act and ACAS code recommend mediation for early dispute resolution. Organisations need staff with mediation skills to help prevent disputes escalating. It is more cost-effective to invest in mediation than in expensive grievance, disciplinary procedures or industrial tribunals. Here are just a few of the other benefits of mediation:
Colette Benham, Director of HR and Corporate Services, ACHA
The mediation process can be broken down into three stages:
Mediation can be used for conflicts about:
Rowan Consultancy is involved in the support, training and development of people and organisations. We are a team of professional counsellors, trainers and facilitators with experience in a variety of fields including education, management and caring professions.
As well as mediation, Rowan provides:
Rowan Consultancy is on the COSCA register of recognised counselling organisations.
Our mediators, Rachel Weiss and Charlie Irvine, are members of the Scottish Mediation Network. We are signatories to the Mediators Green Pledge which commits us to ensuring that we minimise the impact on the environment of every mediation we are involved in
To book a mediation appointment, or to find out more, simply call us on 01738 562005, or use our contact form.